There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, contact us at Support@joyamore.in and we will get back to you.
Conditions for return:
1. Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
2. Products/Items should be UNUSED.
3. Products should be returned in their original packaging along with the original price tags, labels and invoices.
4. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
joyamore.in Refunds Policy:
We will process the refund after receipt of the product by joyamore.in. The refund will be processed based on the mode of payment of the order.
1. Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 10 working days and the refund will reflect in the next statement.
2. Orders paid by net banking accounts will be credited back to the bank account.
3. For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order. For orders placed through Gift Certificates / Vouchers from joyamore.in, refund would be provided in the form of a fresh Gift Certificate / Voucher of the same value.
INDEMNIFICATION
You shall defend, indemnify and hold harmless each of joyamore.in, its affiliates, and each of their officers, directors, employees and agents from and against any and all claims, actions or demands, including without limitation reasonable legal and accounting fees, alleged to have resulted, or resulting from your use of your online purchases of products from joyamore.in, or for any breach of these Terms of Purchase.
CHOICE OF LAW & ARBITRATION
The law of India shall be the supreme governing law in case of any confusions and conflicts. The International IT and Internet laws are followed by us.
Any and all claims, disputes or controversies (whether in contract or tort, pursuant to statute or regulation, or otherwise and whether pre-existing, present or future) arising out of a product purchased through this Site or from these Terms of Purchase, or oral or written statements, advertisements or promotions relating to these Terms of Purchase or to such a product; or the relationships which result from these Terms of Purchase (including relationships with third
parties who are not signatories to this agreement) (each, a “Claim”), will be referred to and finally settled in the Allahabad High Court, governed by Indian law as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and is independent of either party. If you have a claim, you should give notice to arbitrate to us at the address found under the joyamore.in contact information at the end of these Terms of Purchase. If we have a claim, we will give you notice to arbitrate at your address. You, hereby,
waive any right you may have to commence or participate in any class action against joyamore.in related to any claim and, where applicable, you hereby agree to opt out of any class proceeding against us otherwise commenced.
Notwithstanding the foregoing, in respect of any matter relating to the enforcement of intellectual property rights and protection of confidential information, each party may pursue remedies, including injunctive or other equitable relief, through the courts, in which circumstance the parties hereby agree to submit to the jurisdiction of the courts of Delhi and to waive any
objections based upon venue in any such action, suit or proceeding.